1. Who we are
This policy applies to the Pedi Mandsaur Android app (package com.pedimandsaur.app) and the society systems that serve it at mandsaur.pedimpeb.in.
The app is operated by the Pedi Mandsaur cooperative society, Mandsaur, Madhya Pradesh, India (“the Society”, “we”, “us”). It is a members-only portal. It is not a public banking, payments, or shopping app, and it is not available for self-registration.
2. Scope
This policy covers:
- information already held in Society membership records;
- information you submit through the app; and
- limited technical data needed to keep you signed in.
Society office staff also use a separate back-office website to maintain the same records. That processing is part of the Society’s membership administration and is covered by this policy.
3. Information we process
Account and identity
- Member account number and password (stored only as a hash)
- Full name, including Hindi name where recorded
- Date of birth, gender, father’s or husband’s name
- Mobile number, email address, present and permanent address
- Employee / membership number, designation, posting and office details
- Aadhaar number and PAN, where the Society holds them on file
- Profile, joint, and signature photographs, where on file
Nominee
- Nominee name, relationship, address, and Aadhaar where recorded
Financial and membership records
- Mandatory deposit, share count and amount, family assistant, and interest credited
- Society loans, sanctioned and outstanding amounts, interest rate, tenure, and instalment schedule
- Loans you have guaranteed for other members
- Loan applications you submit in the app
- Bank account number, IFSC, bank name, and bank address where recorded
- Policy number, type, sum assured, premium, and related nominee name where recorded
Requests and notices
- Service requests (address change, name correction, nominee update, mobile number change)
- One-time verification codes for mobile-number changes and password reset
- In-app notices and account notifications
On your device
- Sign-in tokens stored in the device’s secure storage so you stay logged in until you sign out
The app does not access your contacts, photos, camera, microphone, location, or files. It does not use advertising identifiers.
4. How we collect it
- From Society records. Most profile, loan, deposit, policy, and nominee data is already maintained by the Society office. The app displays the records linked to your account after you sign in.
- From you in the app. Account number and password at sign-in; loan applications; service-request details; a new mobile number and OTP when you request a mobile change.
- Automatically. Standard server logs (time of request, success or failure) needed to operate and secure the service. We do not use advertising or analytics SDKs in the app.
5. Why we use it
- To authenticate members and keep the account secure
- To show you your own loans, deposits, shares, policies, and profile
- To accept loan applications and service requests for office review
- To verify a new mobile number with a one-time code
- To show Society notices and account alerts
- To let you call published Society office or director numbers (the phone app on your device handles the call)
- To keep an audit trail of office actions on membership and loan records
- To meet legal, audit, and cooperative-society record-keeping duties
We do not use this information for advertising, profiling for ads, or sale to data brokers.
6. Sharing
We share information only as needed to run the Society:
- Society staff with a work need (for example loan officers and administrators reviewing applications or requests)
- Hosting and IT providers who operate the servers behind
mandsaur.pedimpeb.in, under our instruction - Authorities if required by law, regulation, or a valid legal process
We do not sell personal information. We do not share it with advertisers. Tapping a Society contact opens your device’s phone app; that app is governed by the phone maker, not by us.
7. Sensitive information
Membership files may include Aadhaar, PAN, bank account details, photographs, and financial balances. These are used only for Society identity, loan, and deposit administration. They are not used for marketing. Aadhaar is not shared with third parties for any purpose other than the Society’s lawful membership records and legal obligations.
8. Storage, security, and retention
- The app talks to Society servers over HTTPS.
- Passwords are stored hashed, not in plain text.
- Sign-in tokens stay in secure storage on the device until you sign out or they expire.
- OTPs are kept only long enough to complete verification.
Membership, loan, deposit, and related records are retained for as long as the Society must keep them for membership, repayment, audit, and applicable law. We do not offer in-app account deletion because these are official Society records, not a consumer social account. To correct or close a record, contact the Society office.
9. Your choices and rights
You may:
- sign in only with the account number issued by the office;
- view your profile, loans, deposits, and policies in the app;
- submit a request to correct name, address, nominee, or mobile number;
- sign out, which removes tokens stored on that device.
Under applicable Indian law, including the Digital Personal Data Protection Act, 2023, you may ask the Society for access, correction, or other relief that the law allows. Some records cannot be erased while the Society is required to keep them. Contact the office for these requests.
10. Children
The app is for Society members using an office-issued account. It is not directed at children under 18, and we do not knowingly allow a child to create an account.
11. Permissions and third-party software
- Internet — required to sign in and load your records from Society servers.
- Phone dialer — only if you choose to call a published Society number.
The current Android app does not include advertising, crash analytics, or social-login SDKs. If we add optional push notifications later, we may store a device token solely to deliver Society and account alerts. This policy will be updated first.
12. Changes
We may update this policy when the app or Society practices change. The “Last updated” date at the top will change. Continued use of the app after an update means you should read the revised policy.
13. Contact
Privacy and record requests should go to the Pedi Mandsaur society office:
Pedi Mandsaur
Mandsaur, Madhya Pradesh, India
You can also raise a service request from the app after you sign in. Please include your member account number so the office can find your record.
गोपनीयता नीति (हिन्दी सार)
पेड़ी मंदसौर ऐप केवल समिति के पंजीकृत सदस्यों के लिए है। खाता संख्या समिति कार्यालय जारी करता है। ऐप में आपके ऋण, जमा, शेयर, पॉलिसी, नामांकित व्यक्ति और प्रोफ़ाइल वही रिकॉर्ड दिखाती है जो कार्यालय रखता है।
साइन इन पर खाता संख्या और पासवर्ड लगता है। पासवर्ड हैश के रूप में सुरक्षित रखा जाता है। फोन पर केवल साइन-इन टोकन सुरक्षित स्टोरेज में रहते हैं। पता, नाम, नामांकित व्यक्ति या मोबाइल बदलने का अनुरोध आप ऐप से भेज सकते हैं। मोबाइल परिवर्तन पर एक बार का ओटीपी लगता है।
आधार, पैन, बैंक विवरण, फोटो और वित्तीय जानकारी केवल सदस्यता, ऋण और जमा प्रशासन के लिए है। इन्हें विज्ञापन या बिक्री के लिए उपयोग या साझा नहीं किया जाता। रिकॉर्ड सुधार या बंद करने के लिए मंदसौर स्थित पेड़ी मंदसौर समिति कार्यालय से संपर्क करें।